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Training Manuals include:

Chauffeur Training Manual, Visual Instructor Presentations-

Part One – Designed to teach new comers to our industry the fundamentals of being a professional chauffeur and what to expect on the job. Instructs new comers to the chauffeured transportation industry the fundamentals of being a Professional Chauffeur.
This is not a “how to keep the trunk clean” exercise, this is a comprehensive program that instructs new hires on the art of being a Professional Chauffeur in the post recession economy. This program spells out what they can expect and what is expected of them.

Part Two– Designed to give chauffeurs enhanced training to become top performers and earn maximum income and gratuity. Instructs even seasoned chauffeurs enhanced training techniques to help them become top performers and earn maximum income and gratuity. This program also teaches chauffeurs how to become “Brand Ambassadors” for your company.

Marketing Plan Manual Template and Tutorial-

For the small to mid size operator. This program is a comprehensive approach to marketing chauffeured transportation by identifying target markets for specific vehicle and service types and identifying methods operators can use to promote their business. This program includes sample marketing campaigns and a marketing calendar template that operators can use to map out 12 months of marketing and promotions activities. Perfect for small to mid size luxury transportation companies that want to grow their business and dominate their market. This program is a comprehensive approach to marketing chauffeured transportation by identifying target markets for specific vehicle and service types and identifying methods operators can use to promote their business. This program includes sample marketing campaigns and a marketing calendar template that operators can use to map out 12 months of marketing and promotions activities.

Sales Training Manual Template and Tutorial-

For operators small to large. This program will teach new sales personnel the ins and outs of the livery industry and how to present company products and services to specific prospect groups. This training will jump start sales professionals new to our industry and create a 90 day plan of networking, prospecting and sales appointment creation and revenue generation forecasting. This program can be used by luxury transportation companies of any size – small to large – that want to identify, hire and train salespeople to sell chauffeured transportation services in a given territory. This program will teach new sales personnel the ins and outs of the livery industry and how to present company products and services to specific prospect groups. This training will jump start sales professionals new to our industry and create a 90 day plan of networking, prospecting and sales appointment creation and revenue generation forecasting.

Employee Manual Template and Tutorial-

For small to medium operators. A complete employee manual template and tutorial that will save business owners thousands in legal fees by creating a draft manual specific to our industry. This draft manual can be customized by operators so they may present a complete manual with industry definitions and procedures to a qualified lawyer for editing and approval. This manual will save business owners from having to engage a lawyer to build an Employee Manual from scratch. Perfect for any size chauffeured transportation company – large or small – that does not have a written employee manual. Whether you employ drivers and staff or utilize independent contractors, this manual will serve as a blue print template for human resource policies at your company. This product is a complete employee manual template and tutorial that will instruct operators what policies are important and save business owners thousands in legal fees by creating a draft manual specific to our industry.